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Your right to repair is finally here

Right to repair

We’re sure you’ve been there before… you’ve found the smallest fault in one of your appliances, maybe a dishwasher or a fridge. Everything else works perfectly though, you just need to fix the one little bit. Sounds simple!

The problem? It’s impossible to get hold of the part you need. Luckily, this is all going to change! People have been asking for ages for their ‘right to repair’, and as of 8th July 2021, it’s finally here.

What is ‘right to repair’?

Right to repair means that manufacturers must allow customers the option to repair their products themselves or through a third party. They are legally required to sell spare parts to customers and or third parties. Without a right to repair, manufactures could simply force you to go through them to repair the product, usually resulting in you needing to replace the entire product completely.

Does a right to repair apply to all products?

Unfortunately no. It currently only applies to dishwashers, washing machines, washer-dryers, fridges, and televisions. However, we would love to see it apply to computers, laptops and much more in the near future!

Can I request any parts I need?

Yes! No more worrying that a small issue can not be replaced because you can’t get hold of the part. As long as your product falls into the category listed above you’ll be covered.

How long can I get replacement parts for?

Manufacturers are required to have spare parts available to purchase between 7 to 10 years after the product was introduced.

Will it help the environment?

Absolutely! Not only does this new law benefit you but it helps our environment. Manufacturing appliances uses up tons of CO2 and when you need a product replaced, you add to that. Right to repair stops this from happening, as it allows more people to keep their original appliance.

Another benefit is that because you won’t need to throw away appliances that are only slightly broken, less waste is being added into our landfills!

Looking for more information on the new Right to Repair law? Give us a call on 03333 055 055 and talk to one of our experts.

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