Connect with our Helpdesk


Our Help Desk technicians can connect to your computer remotely from our offices. It is the fastest and most efficient means of resolving most issues.

Is your password secure?

Strong passwords are very important, but we understand it can be difficult to think of something unique and secure. So we have suggested a password for you…

Don’t like it? Simply refresh this page for a new one.

Let’s get connected…

To use our Remote Assistance services you must have a working Internet Connection and a Support Agreement in place.

Once you have a working Internet Connection simply call us on 03333 055055 and select option 1 to reach our Tech Team.

It’s easy, just enter the code given to you by one of our technicians in the box below. When prompted, click Run, Yes, OK or Allow to the questions that follow and we’re all set.


To access some useful resources please click the relevant links below:


Additional Tools

Teamviewer Host…

Teamviewer Quick Support…

Backup Remote Connection

Please use this link if requested by our team

Coronavirus COVID-19 Status:

Our telephone support, sales and accounts departments are all operating normally. However, our repair workshop is currently closed to visitors and we are not currently offering visits to customers homes or busy offices. Our suppliers are experiencing some shortages of stock but we are able to obtain most items with a minor delay.