Connect with our Helpdesk

Our Help Desk technicians can connect to your computer remotely from our offices. It is the fastest and most efficient means of resolving most issues.

Is your password secure?

Strong passwords are very important, but we understand it can be difficult to think of something unique and secure. So we have suggested a password for you…

Don’t like it? Simply refresh this page for a new one.

Let’s get connected…

To use our Remote Assistance services you must have a working Internet Connection and a Support Agreement in place.

Once you have a working Internet Connection simply call us on 03333 055055 and select option 1 to reach our Tech Team.

It’s easy, just enter the code given to you by one of our technicians in the box below. When prompted, click Run, Yes, OK or Allow to the questions that follow and we’re all set.

Resources…

To access some useful resources please click the relevant links below:

   

Additional Tools

Teamviewer Host…

Teamviewer Quick Support…

Backup Remote Connection

Please use this link if requested by our team

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© Alcom Enterprises Ltd t/a Alcom IT 1999 - 2020

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Coronavirus COVID-19 Status:

We are open and COVID-Secure as per government guidelines.

We have some minor operational limitations in place to keep you and our team safe - if you have any questions please call us.