Talking about our business


Pinpoint Marketing Received Remote Assistance

Written by: Daniella

Key Points: Started In… 1 Hour Completed In.. 5 Days Users Assisted… 1 Business Downtime… 0 Hours Systems Modified.. Email Improved… Business Efficiency “I would like to take the opportunity to compliment the team at Alcom, in particular, Andrew, who has been my main contact. He is responsive, patient, reliable, supportive and knowledgeable. As someone …


Urban Front Switches to Dropbox & Azure

Written by: Daniella

Key Points: Started In… 20 Minutes Completed In.. 11 Hours Users Assisted… 8 Business Downtime… 30 Minutes Per User Systems Modified.. Server Reduced… Capital Costs Improved… Resiliency “Like always Alcom makes things as easy and trouble free as it can be. The transition was well planned , booked with us in advance and executed very …


Kilrock Products Ltd Switched email to Office 365

Written by: Daniella

Key Points: Started In… 1 Hour Completed In.. 9 Hours Users Assisted… 13 Business Downtime… 0 Hours Systems Modified.. Email Improved… Business Efficiency

3, 2, 1 Backup Best Practice Rule

Written by: Karma

3, 2, 1 Backup Best Practice Rule What is the best backup practice? Is your current backup procedure your friend or your foe and how does this relate to a random countdown?! If you are a child of the 80’s then the phrase “3, 2, 1” will conjure up images of a smiley faced bin. …


How to work from home during the Coronavirus?

Written by: Karma

Are you ready? “Working from home” three words that, prior to recent events, for many meant ‘flexible, relaxed’ and ‘possibly more productive’. Yet now they have a slightly different meaning. Working from home looks like ‘isolation’, ‘necessity’ and ‘do I have enough toilet roll’. There are some unexpected perks to working through a period of …


Windows 7 support ends on 14 January 2020

Written by: Toby

Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. When this 10-year period ends, Microsoft will discontinue Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows …


Alcom IT becomes 3CX newest partner

Written by: Abe

ALCOM IT PRESS RELEASE FOR IMMEDIATE RELEASE Alcom IT becomes 3CX newest partner 25 September 2019 Alcom IT is one of the areas oldest IT Service & Telecoms Companies. Formed in 1998 they have gone from strength to strength through continuous innovation and adapting to market changes. Today Alcom IT are delighted to announce a …


How we survived the switch from paper to the cloud

Written by: Karma

“Once upon a time there was a local business who were professional, attentive and caring. But behind the scenes they were bursting at the seams with stacks of paper, overflowing filing cabinets and bookcases buckling under the weight of disheveled lever arch folders. They were outgrowing yet another office and were starting to feel the …


Abe, with him it works

Written by: Abe

Abe’s passion for IT started back in 1988 when he was gifted a Spectrum +2A computer by his parents. Let’s find out more about him… So, Abe, when did you join Alcom? And what is you do there? What’s your day like? It’s fantastic. Every day is different and challenging. What motivates you? Lots of …


Sending marketing emails

Written by: Karma

It’s a common paradox we are often tasked with. Stop spam coming in but help me send spam (marketing email). That’s how we see it but it is rarely how businesses see it. So here’s the challenge, many businesses want to send their customers regular email updates. These emails may be about a new product, an event …