Talking about our business


Personal & Company OneDrive files appear in Bing search results

Written by: Abe

When Google was invented it revolutionised searching the Internet. Suddenly it was easy to find websites as Googles logic was radically different to anything before it. Ever since there has been a clear divide between searching the Internet and searching your private files. That is until until Microsoft made your personal & company OneDrive files …


Computer Running Slow? 5 Signs It Needs a Repair

Written by: Louis

A dying device is as easy to spot as it is hard to fix, and it’s not always just that your computer is running slowly. Exactly like a car, finding and fixing the issue early is the key to preventing an expensive disaster. While the list of potential abnormalities are endless, these are the easiest …


Is Your Password Safe From the Bad Guys?

Written by: Louis

Making every password safe and secure is something we all overlook from time-to-time. We all know the hassle of memorising dozens of passwords for each individual website. It’s a lot. So, we occasionally take shortcuts. That “laissez-faire” attitude is one of the biggest ways cyber-criminals get access to our information. Amazingly, “password” and “123456” are …


Remove Ransomware: What is it and how does it work?

Written by: Abe

Ransomware has become an undeniable threat to business growth, profitability and security. It’s a ruthless type of malware that can prevent you from accessing your data until you pay the ransom which is usually demanded in a digital currency such as Bitcoin. It’s also notoriously difficult to remove ransomware from your equipment. Cyber criminals are …


End of Support for Office 2010

Written by: Karma

Microsoft Office has been helping us to work more productively for over 30 years now. Wow! During this time there have a number of products but today (13th October 2020) support ends for one of those products in particular: Office 2010.   So if your business is still using Office 2010, what does this mean …


Pinpoint Marketing Received Remote Assistance

Written by: Daniella

Key Points: Started In… 1 Hour Completed In.. 5 Days Users Assisted… 1 Business Downtime… 0 Hours Systems Modified.. Email Improved… Business Efficiency “I would like to take the opportunity to compliment the team at Alcom, in particular, Andrew, who has been my main contact. He is responsive, patient, reliable, supportive and knowledgeable. As someone …


Urban Front Switches to Dropbox & Azure

Written by: Daniella

Key Points: Started In… 20 Minutes Completed In.. 11 Hours Users Assisted… 8 Business Downtime… 30 Minutes Per User Systems Modified.. Server Reduced… Capital Costs Improved… Resiliency “Like always Alcom makes things as easy and trouble free as it can be. The transition was well planned , booked with us in advance and executed very …


Kilrock Products Ltd Switched email to Office 365

Written by: Daniella

Key Points: Started In… 1 Hour Completed In.. 9 Hours Users Assisted… 13 Business Downtime… 0 Hours Systems Modified.. Email Improved… Business Efficiency

3, 2, 1 Backup Best Practice Rule

Written by: Karma

3, 2, 1 Backup Best Practice Rule What is the best backup practice? Is your current backup procedure your friend or your foe and how does this relate to a random countdown?! If you are a child of the 80’s then the phrase “3, 2, 1” will conjure up images of a smiley faced bin. …


How to work from home during the Coronavirus?

Written by: Karma

Are you ready? “Working from home” three words that, prior to recent events, for many meant ‘flexible, relaxed’ and ‘possibly more productive’. Yet now they have a slightly different meaning. Working from home looks like ‘isolation’, ‘necessity’ and ‘do I have enough toilet roll’. There are some unexpected perks to working through a period of …


Is your computer slow?

Here's 5 simple things check before spending money on your equipment...