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IT Support

Since our humble beginnings in 1998 we have honed our support plans to perfectly suit every type of business. So whatever your business needs we are sure to be able to help. Simply pick a plan that suits you best.

Pick the Perfect Plan for You

If you’re not sure which one to choose, or would like something more bespoke, please contact us.

Pay-As-You-Go

Perfect for supporting your
existing in-house IT staff.
from £ 90 Per Hour
  • Telephone Support
  • Easy Remote Access
  • Guaranteed sla's
  • Priority Phone Number
  • Unlimited Use
  • Network Administration
  • Onsite Support
  • Repair Clinic
  • New Equipment Setup
  • Loan Equipment Hire
  • Anti Virus Included
  • IT Health Monitoring
  • Security Monitoring
  • Config Monitoring
  • Monthly Pen Testing

SENTRY

Automated device health, security &
update monitoring for piece of mind.
from £ 19 Per Computer, Per Month
  • Telephone Support
  • Easy Remote Access
  • GUARANTEED SLA's
  • Priority Phone Number
  • Unlimited Use
  • Network Administration
  • Onsite Support
  • Repair Clinic
  • New Equipment Setup
  • Loan Equipment Hire
  • Opt: Anti Virus Included
  • IT Health Monitoring
  • Security Monitoring
  • Config Monitoring
  • Opt: Monthly Pen Testing

Essentials

A Help Desk service for companies
that can look after their own security.
from £ 29 Per Computer, Per Month
  • Telephone Support
  • Easy Remote Access
  • GUARANTEED SLA's
  • Priority Phone Number
  • Unlimited Use
  • Network Administration
  • Onsite Support
  • Repair Clinic
  • New Equipment Setup
  • Loan Equipment Hire
  • Anti Virus Included
  • IT Health Monitoring
  • Security Monitoring
  • Config Monitoring
  • Monthly Pen Testing

Guardian

A completely outsourced
and affordable IT Department.
from £ 59 Per Computer, Per Month
  • Telephone Support
  • Easy Remote Access
  • Guaranteed SLA's
  • Priority Phone Number
  • Unlimited Use
  • Network Administration
  • Onsite Support
  • Repair Clinic
  • New Equipment Setup
  • Loan Equipment Hire
  • AV & EDR Included
  • IT Health Monitoring
  • Security Monitoring
  • Config Monitoring
  • Monthly Pen Testing
Popular

customise your IT Support plan with our bolt ons

Ask us about topping up your base plan with some of our most popular bolt ons…

24x7 Support

24 Hours a day, 7 days a week. We're here when you need us.

Regular Visits

Regular maintenance visits to keep your network in tip-top condition all month long.

Online Backup

Take a photocopy of any computer and keep it secure in case the worst happens

Cyber Essentials

Cyber Essentials certification of your business to show your customers you care.

Are all IT Support providers the same?

It can be very hard to tell the difference between different IT Support companies (also known as an MSPs). With so many providers out there it can be a minefield deciding which provider is the best fit for you. However, there are several factors that you should carefully consider before choosing your next IT Support partner.

For example, how quickly do they respond. When things go wrong you don’t want to be stuck waiting days for technical support. With us we aim to answer every call within just a few minutes. Also, you want to ensure that the company you choose to have excellent record keeping. You don’t want your issue being forgotten or lost. Time and again we hear of customers frustrated with their old IT companies because they simply forget issues that have been logged. Our internal systems ensure that never happens with us.

 

Those are just a two things you should consider when choosing an IT Support provider. If you would like to know more areas that you should consider contact us and we would be happy to come and discuss with you.