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IT Support

We understand that your business relies heavily on your IT equipment. That’s why you need an IT Company that you can rely on to support your businesses.

Welcome to Alcom IT


Choose a plan that suits you

Pay Monthly

This is our most popular plan.
It is reliable, responsive and budget-friendly, which means there are no nasty surprises.

Unlimited support
Built around you
Guaranteed response times

See the full benefits & pricing

Pre Pay

Pre Pay is ideal for very occasional assistance or if you already have an IT department that just needs a little help now and again.

No commitment
No long term contracts
No hassle

Get started today


At last, IT support that is…

Plain Speaking

We leave all the tech language at the door.

Understanding

Our experts will listen to your needs to find the best solution for you.

Great Value

We’ll find a plan that suits you and your budget.


But don’t just take our word for it…

See what our customers have to say

Alcom IT IconAlcom IT

Unit F, Merlin Court Merlin Centre, Gatehouse Close, Aylesbury

4.6 20 reviews

  • Avatar Tim Hudson ★★★★★ 3 months ago
    We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, … More so it was very important we got it right. Toby was with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
  • Avatar Brin Dunsire ★★★★★ 4 months ago
    I have used Alcom for IT support at my small office (part of a bigger Church charity) for some years and have always found them knowledgeable, … More affable, tolerant of IT novices, prompt and efficient. Would recommend them to anyone.
  • Avatar Roger Bagley ★★★★★ 5 months ago
    I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request … More for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..

Are all IT Support providers the same?

It can be very easy to think that all IT Support (also known as an MSP) companies are the same. With so many providers out there it can be a minefield deciding which provider is the best fit for you. There are several factors that you should consider when selecting an IT Support partner.

For example, how quickly do they respond. When things go wrong you don’t want to be stuck waiting days for technical support. With us we aim to answer every call within just a few minutes. Also, you want to ensure that the company you choose have resilient record keeping. You don’t want your issue being forgotten or lost. Time and again we hear of customers frustrated with their old IT companies because they simply forget issues that have been logged. Our internal systems ensure that never happens with us.

Those are just a few of the criteria you should consider when choosing an IT Support provider. If you would like to know more areas that you should consider contact us and we would be happy to come and discuss with you.