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IT Support

IT Support

We understand that your business relies heavily on your IT equipment.

That’s why you need an IT Company that you can rely on to support your businesses.

Welcome to Alcom IT

At Last, IT Support that is…

Plain Speaking

Understanding

Great Value

“I love the way Alcom IT are held to account. It’s easy to claim you’re the best in the industry, it’s quite another to prove it time and again. Alcom IT have always delivered on any task we’ve set them.”
Andy – Sign & Merchandise Manufacturer

Business IT Support Separator Line

Businesses just like yours use us every day

Sole
Traders

Small
Business

Medium
Business

“Fast, reliable and effective – we have trusted Alcom IT with our server and computer systems, and they have failed to disappoint, providing support when needed.”
Matt, Aircraft Parts Supplier

Computer Repair Separator Line

Keeping your business running

Supporting your Staff

Increasing your profits

Giving you the edge

“Having Alcom IT as our IT Partner of choice has made our staff happier and our business more profitable through reduced downtime, exceptional monitoring and outstanding systems management”
Greg – Corporate Merchandise Supplier

Computer Repair Separator Line

Your satisfaction is our top Priority

Alcom IT IconAlcom IT

Unit F, Merlin Court Merlin Centre, Gatehouse Close, Aylesbury

4.6 18 reviews

  • Avatar Roger Bagley ★★★★★ 3 weeks ago
    I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request … More for help & resolved the issue within 3 hours. Yet another example of the courteous, speedy & professional help I've received over a nine year period..
  • Avatar Simon Beattie ★★★★★ 4 months ago
    Always excellent service from Alcom.
  • Avatar Rachel Rice ★★★★★ 6 months ago
    I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote … More working and numerous IT issues. My immediate task was to assess all existing suppliers, processes and look for cost savings and service improvements.
    We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency and significantly reduced our need to call the helpdesk. We have great new machines which are fit for purpose and can rely on Alcom completely.
    If you need a responsive, customer focussed IT Support Company I have no hesitation in recommending Alcom - you won't be disappointed.

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We support every industry including…

  • Accounting & Tax
  • Arts & Entertainment
  • Car Sales & Service
  • Business Services
  • Charities & NFPs
  • Construction
  • Dentists & Orthodontists
  • Finance
  • Health & Wellness
  • Home Improvement
  • Insurance
  • Legal Services
  • Lodging & Travel
  • Marketing & Advertising

  • Manufacturing
  • Pet Services
  • Real Estate
  • Solicitors
  • Sports & Recreation
  • Transportation
  • Event Organisers & Planners

Don’t worry if you can’t see your industry listed here, you can still use our amazing services.

End of IT Industries section

Hassle free IT Support Plans

Pay Monthly

Why is this our most popular plan?
Because it is reliable, responsive and budget friendly which means there’s no nasty surprises.

Unlimited support
Built around you
Guaranteed response times

See the full benefits & pricing…

Pre Pay

Pre Pay is ideal for very occasional assistance or if you already have an IT department that just needs a little help now and again.

No commitment
No long term contracts
No hassle

Get started today…


Are all IT Support providers the same?

It can be very easy to think that all IT Support (also known as an MSP) companies are the same. With so many providers out there it can be a minefield deciding which provider is the best fit for you. There are several factors that you should consider when selecting an IT Support partner. For example, how quickly do they respond. When things go wrong you don’t want to be stuck waiting days for technical support. With us we aim to answer every call within just a few minutes. Also, you want to ensure that the company you choose have resilient record keeping. You don’t want your issue being forgotten or lost. Time and again we hear of customers frustrated with their old IT companies because they simply forget issues that have been logged. Our internal systems ensure that never happens with us. Those are just a few of the criteria you should consider when choosing an IT Support provider. If you would like to know more areas that you should consider contact us and we would be happy to come and discuss with you.