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Tim Hudson
★★★★★
3 months ago
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was … More with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
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Roger Bagley
★★★★★
5 months ago
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. … More Yet another example of the courteous, speedy & professional help I've received over a nine year period..
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Michael Garvey
★★★★★
a year ago
We have been working with Alcom for several months and have so far found them to be responsive, knowledgeable and very easy to deal with. At a time when IT has become much more important … More for most businesses, it feels like we are in safe hands.
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Rachel Rice
★★★★★
11 months ago
I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote working and numerous IT issues. My immediate task … More was to assess all existing suppliers, processes and look for cost savings and service improvements.
We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency and significantly reduced our need to call the helpdesk. We have great new machines which are fit for purpose and can rely on Alcom completely.
If you need a responsive, customer focussed IT Support Company I have no hesitation in recommending Alcom – you won't be disappointed.
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Simon Beattie
★★★★★
8 months ago
Always excellent service from Alcom.
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Brin Dunsire
★★★★★
4 months ago
I have used Alcom for IT support at my small office (part of a bigger Church charity) for some years and have always found them knowledgeable, affable, tolerant of IT novices, prompt … More and efficient. Would recommend them to anyone.
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David Jenkins
★★★★★
a year ago
Excellent polite, helpful, friendly & professional service starting with an online chat with Hilary to understand what services were available during Lockdown. Engineer Chris then … More collected my troublesome PC. Fixed quickly with updates showing on their Ticket system. I was back up & running which was particularly impressive considering the current, difficult times.
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Georgious5561 Andrews
★★★★★
3 years ago
So I woke up this morning to find my website had been hacked and was no longer working, within a couple hours, Alcom had rung me back after my initial email and spent 2 hours reinstating … More my website. The most impressive part was the way they helped me install new software to prevent the hacker getting in again as well as ensuring we changed passwords and testing to ensure everything worked. I am so pleased that Alcom helped me do all this and let me concentrate on running my business.
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leslie lee
★★★★★
a year ago
Very helpful and deal with problems quickly
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