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Tony
★★★★★
2 years ago
Great support from Alcom IT in helping us expand our office IT infrastructure from 10 to 18 users. Arrived on time and job was speedily done working around people at their workstations. … More Gaz was most willing to help the team as they threw the odd set up question at him to make sure everyone was happy. Great job, thanks Alcom IT, highly recommended.
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colette lyford
★★★★★
2 years ago
After having printer problems we contacted Alcom IT for urgent assistance. They were super helpful and came out to check our printer which was beyond repair. Within 24 hours they had … More quoted and ordered a replacement printer which was delivered and installed after the weekend. Gaz was able to install it to multiple devices and showed us some helpful tips. Thank you so much! You have made all our printing jobs so much more efficient!
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Frazer Gollop
★★★★★
2 years ago
We have been really impressed with Alcom as a whole, they have been a great support, allowing us to develop and progress as a business. Their turnaround time from point of call to solving … More any issues has been great and we will definitely be using their services going forward.
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David Rust
★★★★★
a year ago
Alcom provide expert advice in an understandable way to the non- techie! They suggested that a computer upgrade was necessary, and quoted for a reasonably priced replacement. They … More not only supplied it, but delivered and installed in ensuring that it worked in the way I wanted it to, and that all files had been transferred.
Definitely a 5 star service!
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Sean McCullough
★★★★★
2 years ago
I have been working with Alcom now for a number of years and cannot speak highly enough of them. They provide an incredible level of customer service. All staff are knowledgeable, … More helpful and a delight to deal with. Just finished working on a relatively big project with Toby; consummate professionalism and outstanding delivery. Would highly recommend.
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Tim Hudson
★★★★★
5 years ago
We have just set up a brand new operation , Hastings Home Claims Services, providing claims handling services to Hastings Direct, so it was very important we got it right. Toby was … More with us 100% of the way, constantly making sure we had everything we needed, that everything worked and that we were ready for a smooth launch
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Roger Bagley
★★★★★
5 years ago
I presented Alcom with a problem in which erroneously my email address had been blacklisted. Alcom responded quickly to my request for help & resolved the issue within 3 hours. … More Yet another example of the courteous, speedy & professional help I've received over a nine year period..
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Michael Garvey
★★★★★
6 years ago
We have been working with Alcom for several months and have so far found them to be responsive, knowledgeable and very easy to deal with. At a time when IT has become much more important … More for most businesses, it feels like we are in safe hands.
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Rachel Rice
★★★★★
5 years ago
I began consulting for a business in the Summer of 2020, this was a challenging time for any company juggling the demands of remote working and numerous IT issues. My immediate task … More was to assess all existing suppliers, processes and look for cost savings and service improvements.
We were using a server which was clunky and slow resulting in numerous calls to the previous providers helpdesk. I began looking for an alternative and found Alcom. Abe has been amazing as have his team. With Alcom it has been seamless, we are now using much more responsive software which has greatly improved our efficiency and significantly reduced our need to call the helpdesk. We have great new machines which are fit for purpose and can rely on Alcom completely.
If you need a responsive, customer focussed IT Support Company I have no hesitation in recommending Alcom – you won't be disappointed.
Alcom IT