Compare our business IT support plans

Comparison of Guardian Pay Monthly and Pay As You Go IT support
  Guardian - Pay Monthly Pay As You Go
Price £69 per computer, per month £95 per hour
Contract Ongoing monthly plan No contract, no minimum spend
Support delivery Remote & on-site, unlimited Remote & on-site, billed per hour
Onsite support & call-outs ✓ Unlimited Billed per hour
Antivirus included ✓ –
Guaranteed SLAs ✓ –
Proactive monitoring & management ✓ –
Best for Predictable costs, proactive fully managed IT Occasional or one-off IT needs
TestimonialRead a client review

We have been working with Alcom for several months and have so far found them to be responsive, knowledgeable and very easy to deal with. At a time when IT has become much more important for most businesses, it feels like we are in safe hands.

Guardian client, name withheld by request

IT support FAQs

How much does managed IT support cost in the UK?

Our Guardian fully managed plan is only £69 per computer, per month, less than £2.30 a day for unlimited support, proactive monitoring and guaranteed SLAs. If you'd rather pay only for the time you use, our Pay As You Go plan is billed at £95 per hour with no contract or minimum spend.

What's included in Guardian?

Guardian covers unlimited remote and onsite support, proactive monitoring and management, network administration, new equipment setup, anti-virus, guaranteed SLAs and a priority phone number, all for one fixed monthly fee per computer.

What's the difference between Guardian and Pay As You Go?

Guardian is a fixed monthly fee for unlimited, fully managed support with guaranteed SLAs, best for businesses that want predictable costs and proactive IT management. Pay As You Go has no contract and is billed per hour, best for businesses with occasional or one-off IT needs.

Not sure which is right for you?

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