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Alcom IT Blog


A Guide to IT Service Management in Business

Understanding the Role of Technology in Business For many businesses, technology is like the spine that supports everything from small local shops to huge corporations. It helps in everything from keeping track of items in a store to managing big data in large companies. This heavy reliance on technology means that it’s crucial for businesses …






IT service management

Selecting the Optimal Business Phone System

business phone system

Effective Business Communication Business communication can be tricky. It’s easy to misunderstand texts or emails...

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How to work from home

How to work from home security fence

On the face of it, working from home seems like an great prospect. But, from...

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The Future of AI in 2024: Trends and Developments

future of AI

As we step into 2024, the landscape of Artificial Intelligence (AI) is poised for significant...

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The Change Request

The Change Request planning

Change Requests are often sent over to us as a normal ‘break/fix’ ticket. But a...

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7 hidden OneDrive features

people celebrating finding hidden OneDrive features

In part 1 and part 2 of our series on OneDrive, we talked about what...

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Get the most from OneDrive, Part 2

OneDrive banner image part 2

In part 1 we covered the basics of what OneDrive is and what it’s not....

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Get the most from OneDrive, part 1

OneDrive Banner Image

If you have a Microsoft Office 365 online account there is a very high chance...

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How AI and ChatGPT Can Transform Communication

What is ChatGPT

In an era of rapid digital transformation, businesses are constantly seeking innovative ways to enhance...

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The secret to saving messages on Teams

Microsoft Teams banner

Have you ever scrolled all the back through a Teams conversation just to find that...

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