Won't turn on, keeps crashing, running slow or making a noise it shouldn't - our engineers in Aylesbury will get to the bottom of it and tell you exactly what it takes to fix, on any desktop, laptop, server or network. Book a diagnostic today.
Not every fault is obvious. Before we quote for anything, our engineers properly diagnose what's actually wrong, so you're not paying to guess and you're not paying to fix the wrong thing.
Whether it's a desktop that won't boot, a server behaving strangely or a network that keeps dropping, we're here to help. If you have a question before you send anything in, our repairs and diagnostics FAQs cover what customers ask us most.
From a machine that won't power on to a network that's slowing everyone down, here's what comes through our workshop day in, day out.
No lights, no fans, nothing at all - or it powers up and then dies straight away. It could be the power supply, a battery, a loose connection or a fault on the motherboard itself. We test each in turn to find the actual cause rather than swapping parts at random.
Random restarts, freezing mid-task or the dreaded blue screen usually point to a driver conflict, failing memory, overheating or a corrupted system file. We work through the error logs and hardware systematically until we find what's triggering it.
Everything taking longer than it used to isn't always old age - it can be malware, a failing drive, a full disk or background processes eating resources. We identify the actual bottleneck before recommending an upgrade or a repair.
Pop-ups, a browser that's changed itself, unfamiliar programs or files that just won't open are common signs of an infection. We remove the threat, close off how it got in, and check nothing was taken or left behind before handing the machine back.
Fans running flat out, a machine that's hot to the touch, or a new grinding, clicking or whining noise are all worth investigating before they turn into a bigger failure. We clean out dust build-up, check airflow and test the components most likely to be struggling.
Wi-Fi dropping out, one device that won't connect while everything else is fine, or a whole office losing access is rarely random. We trace the fault through routers, switches, cabling and settings until connectivity is reliable again.
And anything else your equipment is doing that it shouldn't
PCs, Apple Macs, laptops, servers, printers and the network equipment that connects them - our engineers diagnose and repair the lot, for businesses of every size, whether or not you're already an Alcom IT customer.
To get started, fill out the form below or simply give us a call on 03333 055 055. Tell us what it's doing and we'll take it from there.
Complete the form or call us. The more you can tell us about the symptoms, the quicker we can point you in the right direction.
We examine the equipment properly, confirm what has actually failed and check nothing else is on its way out.
You get a clear price and a realistic turnaround before any work starts. If a repair isn't worth doing, we'll say so.
We carry out the work, test it thoroughly and hand it back ready to pick up where you left off.
The things customers ask us most before booking a diagnostic in.
Send us an enquiry and one of our engineers will come back to you with a quote and an idea of how long the diagnostic and repair are likely to take.
Tell us the type of equipment and what it's doing. Small details often make a big difference to how we approach the job.
Request a QuotePrefer to talk it through? Call 03333 055 055 or email [email protected].