The best possible internet for your business - a dedicated, symmetrical fibre connection that is never shared, backed by Openreach's 4-hour repair SLA on qualifying faults. Tell us your postcode and we will check availability.
Are you looking for the best possible internet for your company? Welcome to leased lines.
To keep prices low, cheap broadband is shared amongst your neighbours. When everyone is online at once, the speed you actually get drops away.
A leased line is a dedicated connection from the nearest internet hub to your building, delivered over your own private fibre optic cable. Because it is dedicated to you, it is far more reliable.
If the internet is critical to your business, then a leased line is for you.
A dedicated line changes what you can rely on. Here is what you get that shared broadband can't offer.
Unlike other broadband, leased lines are not shared. That means no competition over the connection at peak times - the full speed is always yours.
A leased line is symmetrical - download and upload speeds are identical, whereas other broadband lines have a much lower upload speed. Ideal for cloud files, backups and video calls.
If something happens to your internet, Openreach targets having an engineer actively working on the fault within 4 hours - day or night - on our Enhanced Care service levels. That's a response commitment, not a guarantee every fault is fully fixed inside the window; see our FAQs below for exactly what's covered.
Leased lines are the gold standard, but they aren't the only option. If a fast standard connection would do the job, we'll tell you honestly and quote for that instead - see how they compare below, or check out our superfast broadband page.
Give us a call on 03333 055 055 and we'll talk through what your business actually needs.
*The 4-hour figure is Openreach's target response time to have an engineer working on a qualifying fault under Enhanced Care service levels - it is not a guarantee that every fault is fixed within 4 hours. See our FAQs for the full detail.
Leased lines are a natural step up from standard business broadband. Here's how they compare against Full Fibre, Fibre, SoGEA and ADSL.
| Feature | Leased Line | Full Fibre (FTTP) | Fibre (FTTC) | SoGEA | ADSL |
|---|---|---|---|---|---|
| Dedicated or shared | Dedicated - never shared | Shared, contended | Shared, contended | Shared, contended | Shared, contended |
| Upload vs download | Symmetrical - identical both ways | Asymmetrical | Asymmetrical | Asymmetrical | Asymmetrical |
| Fault response | Openreach 4-hour repair SLA* | Standard fault handling | Standard fault handling | Standard fault handling | Standard fault handling |
| Typical speed range | 10Mbps-10Gbps, guaranteed | Up to ~1Gbps, "up to" speeds | Up to ~80Mbps, "up to" speeds | Up to ~80Mbps, "up to" speeds | Up to ~24Mbps, "up to" speeds |
| Best for | Business-critical uptime and uploads | Larger teams, cloud-first offices | Smaller sites, everyday use | Sites that no longer need a landline | Rural sites or backup connections |
| Typical pricing | Price on application, quoted per postcode | Quoted per postcode | Quoted per postcode | Quoted per postcode | Quoted per postcode |
Ordering a leased line involves more planning than switching broadband, mainly because Openreach may need to run new fibre to your building. We manage that process end to end and keep you informed at every stage.
Once live, we monitor the line and chase any faults through to Openreach on your behalf.
We check your postcode against Openreach's network and confirm which speeds and service levels are realistically available.
One written price covering the monthly cost and any install charge, with the contract length and SLA spelled out up front.
Installation typically takes 45-90 days depending on whether new fibre needs to be run to your building. We keep you updated throughout.
If a fault ever occurs, you ring us and we chase it through to Openreach's repair SLA on your behalf.
The things businesses ask us most before ordering a leased line.
Send us an enquiry and one of our telecoms experts will send you a quote within 48 hours.
If you're unsure about any of the details, don't worry - just let us know and we'll work it out with you.
Request a QuotePrefer to talk it through? Call 03333 055 055 or email [email protected].