Business landline phone lines supplied, installed and supported by one team, from a single line at reception to thirty channels running a busy call centre. Keep your existing numbers and tell us what you need.
Are you looking for a physical phone line that can be used for phone systems, fax machines and alarm systems? Our Aylesbury-based telecoms team can get one installed and working for you.
At Alcom IT we provide reliable, cost-effective landline phones built around the needs of businesses of all sizes. Our phone lines give you clear, uninterrupted connections, keeping you in touch with clients and colleagues.
Whether you need a single line or a full multi-line system, we offer options that slot straight into your existing infrastructure. With professional installation and ongoing support, we make sure your lines are set up to perform, so your communications stay consistent day after day.
ISDN2, Multiline and ISDN30 are quoted to suit your site. Call 03333 055 055 or get a quote below.
Plenty of everyday business equipment still needs a physical line behind it. If any of the below sounds familiar, a landline is what you're after.
Traditional desk phone systems and switchboards that were built to sit on a physical line.
Still a requirement in legal, medical and manufacturing settings - and still dependent on a line.
Intruder and fire alarms that dial out to a monitoring centre need a dedicated, always-on line.
Older payment terminals often dial out over an analogue line to authorise each transaction.
Lifts, gates and door entry panels rely on a line so somebody always answers in an emergency.
A spare line kept aside so you can still take calls if your broadband or main system drops.
There are four main types of line, and the one you need comes down to how many calls you have to handle at the same time. Here's how they compare.
This is a Public Switched Telephone Network. Most commonly used by home users or small businesses that only require a single phone line.
An Integrated Services Digital Network that allows two calls to be made at once, ideal for businesses that require an extra phone line.
This is a group of PSTN lines with one phone number. This is commonly used by businesses with one phone number but require more than one line to take multiple calls at one time.
Another version of an Integrated Services Digital Network. Unlike ISDN2, it is ideal for large businesses as it allows up to 30 calls to be made at one time.
You don't have to work it out on your own. Tell us how many people answer the phone and what equipment you have plugged in, and we'll tell you which type of line suits the way you actually work.
Give us a call on 03333 055 055 and we'll talk it through with you.
Before you sign up for ISDN2, ISDN30 or a standard PSTN line, there's a timeline worth knowing about.
Openreach has stopped selling new PSTN and ISDN lines and is retiring the entire network as part of the UK's "Digital Switchover" (also known as the PSTN/ISDN Stop Sell). Existing ISDN2, ISDN30 and analogue PSTN lines are being migrated across to digital alternatives over the next few years, and providers are no longer able to sell these line types to new customers.
That doesn't mean you need to act today - existing lines keep working through the migration - but it does mean any new phone system or line decision should be made with the switch-off in mind. We'd always recommend checking the current Openreach timeline for your exchange before committing to a new ISDN or PSTN install.
The good news is the alternative is usually better, not just compliant: VoIP and 3CX phone systems run over your internet connection instead of a physical line, and typically cost less to run once you're through the switch. As the same team that supplies your landlines, we can advise on the right time to move and manage the migration for you rather than leaving you to work it out alone.
Getting a line in shouldn't be a project you have to manage yourself. We take care of the survey, the order and the engineer visit, then stay on hand once everything is live.
Because we look after your IT and your telecoms together, there's one number to ring when something needs attention, and no passing you between suppliers.
We look at your current lines, your call volumes and the equipment connected to them, then recommend what you need.
You get a written price covering the line, the installation and the monthly cost, with nothing buried in the small print.
We place the order, book the engineer and coordinate the visit around your opening hours so trading isn't disrupted.
If a line goes quiet or crackles, you ring us. We chase the fault through to the network on your behalf.
The things businesses ask us most about landline phone lines.
Send us an enquiry and one of our telecoms specialists will send you a quote within 48 hours.
If you already know which type of line you want, tell us. If you don't, we'll advise you, including whether the ISDN/PSTN switch-off means VoIP is a better fit.
Request a QuotePrefer to talk it through? Call 03333 055 055 or email [email protected].