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Data Recovery FAQs

Data Recovery FAQs

  • What is data recovery?

    Data recovery is the process of retrieving inaccessible, lost, corrupted, or formatted data from storage devices such as hard drives, SSDs, USBs, or memory cards when the data cannot be accessed through normal means.

  • How much does data recovery cost?

    The cost of recovery can vary widely depending on the complexity of the case, ranging from £50 for basic data retrieval to over £1,000 for more complex recovery efforts involving physically damaged drives.

  • How do I recover data from my hard drive?

    Recovering data from your hard drive can be challenging, depending on the nature of the damage. Alcom-IT supports many clients with data recovery and restoration. Please do get in touch to find out how we can help you. 

  • Which is the best data recovery software?

    There are many different tools and programs available to support data recovery. At Alcom-IT, we only utilise the best software available for our clients, so rest assured we can support you with your data recovery in a safe and responsive way. 

  • How do data recovery services work?

    Recovery services work by analysing the damage to the storage device, employing specialised software and tools to retrieve the data. For physical damage, technicians work in cleanroom environments to repair the device and recover data.

  • What are raw files in data recovery?

    In data recovery, 'RAW files' refer to a system state where the file system is unreadable by the operating system, making the data appear as a raw stream of bytes. Recovery software is needed to reconstruct these files into usable data.

  • How can I avoid losing my data?

    We know the stress and pain losing your data can cause, particularly if you regularly store your work and personal data on your hard drive. Alcom-IT offers a cloud backup service to ensure your files are never lost. If you are looking for a safe way to ensure your data remains safe, we recommend taking advantage of our cloud backup service. 

  • How do I backup my computer system to protect my data?

    When backing up your computer, we recommend using Alcom-IT's cloud backup service. This will offer you a guarantee that your data will always be stored somewhere you are able to access it easily and you never have to worry about data loss again!

  • How can I protect sensitive data?

    Protect sensitive data by using encryption, strong passwords, and multi-factor authentication. Additionally, ensure that sensitive data is accessed only by authorised personnel and that security software is kept up to date.

  • What is a data recovery wizard?

    A recovery wizard is a user-friendly program designed to guide users through the process of recovering lost data. It simplifies the process, allowing users with little technical knowledge to retrieve files effectively.

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